Data protection declaration

privacy policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data has no consequences. This only applies if no other information is provided in the subsequent processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.

server log files

You can visit our websites without providing any personal information.

Every time you access our website, usage data is transmitted to us or our web host/IT service provider through your Internet browser and stored in protocol data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.

The processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offering.

Your data will be transferred to Canada, among other places. The EU Commission has issued an adequacy decision for data transfers to Canada.

contact

responsible person

Please contact us if you wish. The person responsible for data processing is: Jan Rubinski, Hansaallee, 321, 40549 Düsseldorf Germany, 021197532701, service@janado.de

customer's initiative contact via email

If you initiate business contact with us by email, we will only collect your personal data (name, email address, message text) to the extent you provide it. The data processing serves to process and answer your contact request.

If the contact serves to carry out pre-contractual measures (e.g. advice in the event of interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.

If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) (f) GDPR, for reasons arising from your particular situation.

We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we only collect your personal data (name, email address, message text) to the extent you provide it. The data processing serves the purpose of establishing contact.

If the contact is necessary for the implementation of pre-contractual measures (e.g.Advice on purchasing interests, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Paragraph 1 Letter b GDPR. If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Paragraph 1 Letter f GDPR out of our overriding legitimate interest in processing and answering your request. In this case, you have the right to object to this processing of personal data concerning you based on Art. 6 Paragraph 1 Letter f GDPR at any time, for reasons arising from your particular situation. We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

contact via ticket system

We use the "Greyhound" ticket system from GREYHOUND Software GmbH & Co. KG (Segelfliegerweg 53, 49324 Melle). If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice in the event of interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) (f) GDPR, for reasons arising from your particular situation.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.

Data processing in the context of contact by telephone

We process your data transmitted during telephone calls (e.g. name, electronic contact details, customer number, content of the conversation) independently of the contract processing and contract initiation for our own purposes such as quality management and to store these telephone calls, provided that you have expressly consented to this. The processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time to us (e.g. to service@janado.de), without affecting the legality of the processing carried out on the basis of the consent until the revocation.

If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice in the event of a purchase interest, preparation of an offer) or if it concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.

If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object to this processing at any time, for reasons related to your particular situation, based on Art. 6 Para. 1 lit.f GDPR to object to the processing of personal data concerning you.

We use the “VOIPStudio” service provided by Level 7 Systems Ltd. (18-24 Turnham Green Terrace, London W4 1QP, United Kingdom). We only use your data to process your request. Your data will then be deleted by VOIPStudio in compliance with statutory retention periods, unless you have consented to further processing and use.

For further information on data processing, please visit https://voipstudio.de/datenschutzerklaerung/ and https://voipstudio.de/sicherheitsrichtlinien/

customer account orders

customer account

When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted.

Collection, processing and transfer of personal data when placing orders

When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfil and process your order and to process your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfilment of a contract with you.

Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transmission is limited to a minimum.

Your data will be transferred to Canada, among other places. The EU Commission has issued an adequacy decision for data transfers to Canada.

reviews Advertising

Shopauskunft customer review

We use the evaluation tool "shopauskunft.de" from Händlerbund Management AG (Kohlgartenstraße 11 - 13, 04315 Leipzig; "Shopauskunft") for our website.

After you have placed your order, we would like to ask you to rate and comment on your purchase from us. For this purpose, we will contact you by email, using the technical system "Legally Secure Rating Request (RBA)". We will process the data relating to your order (order number/invoice number, purchase value and shipping costs) as well as your email address. If necessary, we will also use this data for the purpose of verifying your rating.

The processing is carried out on the basis of Art. 6 para. 1 lit.a GDPR with your consent, provided that you have expressly agreed to the transfer of your data and to receiving the request for evaluation.

You can revoke your consent at any time by using the corresponding link in the email or by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation.

Further information on data protection when using Shopauskunft can be found at:

https://www.shopauskunft.de/datenschutz (https://www.shopauskunft.de/datenschutz).

Use of the email address for sending newsletters

We use your email address, regardless of the contract processing, exclusively for our own advertising purposes to send newsletters, provided that you have expressly consented to this. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Use of the email address for sending direct advertising

We use your email address, which we received as part of the sale of a product or service, to electronically send advertising for our own products or services that are similar to those you have already purchased from us, provided you have not objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising your objection can be found in the imprint. You can also use the link provided in the advertising email. There are no costs for this other than the transmission costs according to the basic rates.

shipping service providers inventory management

Passing on the email address to shipping companies to inform them about the shipping status

We will pass on your email address to the transport company as part of the contract processing, provided that you have expressly consented to this during the ordering process. The purpose of the transfer is to inform you of the shipping status by email. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent until the revocation.

use of an external inventory management system

We use a merchandise management system to process the contract as part of order processing. For this purpose, your personal data collected as part of the order will be sent to

plentysystems AG, Bürgermeister-Brunner-Straße 15, 34117 Kassel

Shopify International Limited, Victoria Buildings, 2.Floor 1-2 Haddington Road Dublin 4, D04 XN32, Ireland

transmitted.

payment service providers credit report

Using PayPal Express

We use the PayPal Express payment service from PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. In order to integrate this payment service, PayPal must collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies can also be used for this purpose. The cookies enable your browser to be recognized.

The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methodsYou have the right to object to the processing of personal data concerning you at any time for reasons related to your particular situation.

By selecting and using PayPal Express, the data required for payment processing will be transmitted to PayPal in order to be able to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 Paragraph 1 Letter b of GDPR. Further information on data processing when using the PayPal Express payment service can be found in the associated data protection declaration at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS(http://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS).

Using PayPal Check-Out

We use the PayPal Check-Out payment service from PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, the data required for payment processing will be transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.

Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal

For certain payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. To do this, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes address data, among other things. Your legitimate interests are taken into account in accordance with the statutory provisions. The data processing serves the purpose of a credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 Para. 1 lit.f GDPR due to our overriding legitimate interest in protection against payment default when PayPal makes advance payments.

You have the right to object to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR at any time by notifying PayPal for reasons arising from your particular situation. The provision of the data is necessary for the conclusion of the contract with the payment method you have requested. Failure to provide the data means that the contract cannot be concluded with the payment method you have selected.

third-party providers

When paying using a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. To carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. Local third-party providers can be, for example:

- Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany)

- giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main)

purchase on account via PayPal

When paying using the payment method purchase on account, the data required for payment processing is first sent to PayPal. To carry out this payment method, the data is then sent by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to be able to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. Ratepay may carry out a credit check on the basis of mathematical-statistical procedures (probability or score values) using credit agencies according to the process already described above. The data processing serves the purpose of credit checks for the initiation of a contract. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default if Ratepay You can find further information on data protection and which credit agencies use Ratpay at https://www.ratepay.com/legal-payment-dataprivacy/ (https://www.ratepay.com/legal-payment-dataprivacy/) and https://www.ratepay.com/legal-payment-creditagencies/ (https://www.ratepay.com/legal-payment-creditagencies/).

Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full(https://www.paypal.com/de/webapps/mpp/ua/privacy-full).

Using Amazon Payments

We use the payment service Amazon Payments from Amazon Payments Europe sca (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments") on our website.

The data processing serves the purpose of being able to offer you payment via the Amazon Payments payment service.

To integrate this payment service, Amazon Payments must collect, save and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies can also be used for this purpose. The cookies enable your browser to be recognized.

Your personal data is processed on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in offering a customer-oriented range of different payment methods. You have the right to object to the processing of personal data concerning you at any time for reasons related to your particular situation.

By selecting and using "Amazon Payments", the data required for payment processing will be transmitted to Amazon Payments in order to be able to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.

Further information on data processing when using the Amazon Payments payment service can be found in the associated privacy policy at: https://pay.amazon.com/de/help/201212490(https://pay.amazon.com/de/help/201212490)

Using Klarna payment options

We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna") on our website. By selecting and using payment via Klarna, the data required for payment processing will be transmitted to Klarna in order to be able to fulfill the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.

"Pay Later" (invoice), "Pay Now" (payment by direct debit), "Financing" (installment purchase)

For individual payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit), "Financing" (installment purchase), Klarna reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies.

For this purpose Klarna the personal data required for a credit check, such as first and last name, address, gender, email address, IP address and data related to the order for the purpose of identity and credit check to a credit agency and uses the information received on the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with the statutory provisions. The data processing serves the purpose of the credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in protection against payment default if Klarna makes advance payments. You have the right to object to this processing of personal data concerning you based on Art. 6 Paragraph 1 Letter f of GDPR at any time by notifying Klarna for reasons arising from your particular situation. The provision of the data is necessary for the conclusion of the contract with the payment method you have requested. Failure to provide the data means that the contract cannot be concluded with the payment method you have selected.

For further information, in particular to which credit agencies Klarna passes on your personal data, please see for Germany athttps://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies(https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies) and for Austria under https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/credit_rating_agencies(https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/credit_rating_agencies)

General information about Klarna for Germany can be found at: https://www.klarna.com/de/(https://www.klarna.com/de/) and for Austria under https://www.klarna.com/at/ (https://www.klarna.com/at/).Your personal information will be processed by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna’s privacy policy for Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy(https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy) and for Austria under https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy(https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy) treated.

Use of the payment service provider Stripe

We use the payment service Stripe from Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland on our website. The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using Stripe, the data required for payment processing will be transmitted to Stripe in order to be able to fulfill the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.

Stripe reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. To do so, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received on the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests will be taken into account in accordance with the statutory provisions. The data processing serves the purpose of the credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Stripe makes advance payments.

You have the right to object to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR at any time by notifying Stripe for reasons arising from your particular situation. The provision of the data is necessary for the conclusion of the contract with the payment method you have requested. Failure to provide the data means that the contract cannot be concluded with the payment method you have selected. All Stripe transactions are subject to the Stripe privacy policy. You can find this at https://stripe.com/de/privacy (https://stripe.com/de/privacy)

cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is visited again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the cookies from being stored and the data they contain from being transmitted. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all of the functions of this website to their full extent.

The links below will tell you how to manage (including deactivate) cookies in the most important browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=de(https://support.google.com/accounts/answer/61416?hl=de)

Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09)

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen(https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac(https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Technically necessary cookies

Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our service more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after you change pages.

The use of cookies or comparable technologies is based on Section 25 Paragraph 2 TTDSG. The processing of your personal data is based on Art. 6 Paragraph 1 Letter f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.

You have the right to object to the processing of personal data concerning you at any time for reasons related to your particular situation.

Use of GDPR Legal Cookie

We use the consent management tool GDPR Legal Cookie from beeclever GmbH (Universitätsstraße 3, 56070 Koblenz a. Rh.; "beeclever") on our website. The tool enables you to give your consent to data processing via the website, in particular the setting of cookies, as well as to exercise your right to withdraw consent you have already given.

The purpose of data processing is to obtain and document the necessary consent for data processing and thus to comply with legal obligations. Cookies can be used for this purpose. The following information, among others, can be collected and sent to beeclever: anonymized IP address, date and time of consent, URL from which the consent was sent, anonymous, random, encrypted key, consent status. This data will not be passed on to other third parties.

The data processing is carried out to fulfill a legal obligation on the basis of Art. 6 (1) (c) GDPR.

Further information on terms of use and data protection at beeclever can be found at: https://gdpr-legal-cookie.com/pages/terms-conditions (https://gdpr-legal-cookie.com/pages/terms-conditions) and under https://gdpr-legal-cookie.com/pages/datenschutzerklarung. (https://gdpr-legal-cookie.com/pages/datenschutzerklarung)

analysis advertising tracking Affiliate

Use of Google Analytics

We use the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.

The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes.For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The following information may be collected, among others: IP address, date and time of the page visit, click path, information about the browser you use and the device you use, pages visited, referrer URL (website you used to access our website), location data, purchasing activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The information generated in this way about your use of this website is usually transferred to a Google server in the USA and stored there. There is no adequacy decision from the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks(https://policies.google.com/privacy/frameworks) and https://business.safety.google/adsprocessorterms/. (https://business.safety.google/adsprocessorterms/) Both Google and US government authorities have access to your data. Google may link your data to other data, such as your search history, your personal accounts, your usage data from other devices, and any other data Google has about you.

IP anonymization is activated on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Your personal data is processed on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in designing the website in a needs-based and targeted manner. You have the right to object to the processing of personal data concerning you at any time for reasons related to your particular situation.

You can prevent Google from collecting the data generated by Google Analytics and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de (https://tools.google.com/dlpage/gaoptout?hl=de)

To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt out on all systems and devices used for this to have a comprehensive effect. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics (javascript:gaOptout()).

For more information on terms of use and privacy policy, please visit https://www.google.com/analytics/terms/de.html (https://www.google.com/analytics/terms/de.html) or under https://www.google.de/intl/de/policies/ (https://www.google.de/intl/de/policies/) and under https://policies.google.com/technologies/cookies?hl=de (https://policies.google.com/technologies/cookies?hl=de).

Use of Google Analytics 4

We use the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.

The following information may be collected, among others: IP address, date and time of the page visit, click path, information about the browser you use and the device you use, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

Google uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The information generated in this way about your use of this website is usually transferred to a Google server in the USA and stored there. There is no adequacy decision by the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks(https://policies.google.com/privacy/frameworks). Both Google and US government authorities have access to your data. Google may link your data to other data, such as your search history, your personal accounts, your usage data from other devices, and any other data Google has about you.

When using Google Analytics 4, the IP address transmitted by your website is automatically collected and processed in an anonymized form. The IP address is shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.

Your personal data is processed on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation. You can prevent Google from collecting the data generated by Google Analytics and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de (https://tools.google.com/dlpage/gaoptout?hl=de) To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt out on all systems and devices used for this to have a comprehensive effect. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics (javascript:gaOptout()).

For more information on terms of use and privacy policy, please visit https://policies.google.com/technologies/partner-sites (https://policies.google.com/technologies/partner-sites) and under https://policies.google.com/privacy?hl=de&gl=de (https://policies.google.com/privacy?hl=de&gl=de).

Use of the Facebook Pixel

We use the remarketing function “Custom Audiences” of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland “Facebook”) on our website.

Meta Platforms Ireland and we are jointly responsible for the collection of your data when integrating the service and the transmission of this data to Facebook. The basis for this is an agreement between us and Meta Platforms Ireland on the joint processing of personal data, in which the respective responsibilities are specified. The agreement is available at https://www.facebook.com/legal/controller_addendum(https://www.facebook.com/legal/controller_addendum). We are then responsible in particular for fulfilling the information obligations in accordance with Art. 13 and 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Art. 33 and 34 GDPR, insofar as a breach of the protection of personal data affects our obligations under the agreement on joint processing. Meta Platforms Ireland is responsible for enabling the rights of those affected in accordance with Art. 15 - 20 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and for complying with the obligations under Art. 33 and 34 GDPR, insofar as a breach of the protection of personal data affects Meta Platforms Ireland's obligations under the agreement on joint processing.

The purpose of the application is to target website visitors with interest-based advertising on the social network Facebook. For this purpose, the Facebook remarketing tag has been implemented on the website. This tag establishes a direct connection to the Facebook servers when you visit the website. This sends the Facebook server information about which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then be shown personalized, interest-based Facebook ads.

Your data may be transferred to the USA. There is no adequacy decision from the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de).

Your personal data is processed on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in targeting site visitors with interest-based advertising. You have the right to object to the processing of personal data concerning you at any time for reasons related to your particular situation. You can deactivate the remarketing function "Custom Audiences" here ().

For more information about the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy, please see Facebook’s privacy policy under https://www.facebook.com/about/privacy/ (https://www.facebook.com/about/privacy/).

Use of Google Ads Conversion Tracking

We use the online advertising program “Google Ads” on our website and, as part of this, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that there is no way that cookies can be tracked across Ads customers' websites.

The information collected using the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.

Your data may be transferred to the servers of Google LLC in the USA. There is no adequacy decision from the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks(https://policies.google.com/privacy/frameworks) and https://business.safety.google/adscontrollerterms/(https://business.safety.google/adscontrollerterms/).

You can disable personalized advertising in the Google advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de(https://support.google.com/ads/answer/2662922?hl=de)

Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/choices/ (https://www.networkadvertising.org/choices/) and implement the additional opt-out information provided there. You will then not be included in the conversion tracking statistics.

Further information and Google’s privacy policy can be found at: https://www.google.de/policies/privacy/ (https://www.google.de/policies/privacy/)

Use of the remarketing or "similar audiences" function of Google Inc.

We use the remarketing or “similar audiences” function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on our website.

The application serves the purpose of analyzing visitor behavior and visitor interests. Google uses cookies to analyze website usage, which forms the basis for creating interest-based advertisements. The cookies record visits to the website and anonymized data about website usage. No personal data of website visitors is stored.If you subsequently visit another website in the Google Display Network, you will see advertisements that are likely to take into account previously viewed product and information areas.

Your data may be transferred to Google LLC servers in the USA. There is no adequacy decision from the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks(https://policies.google.com/privacy/frameworks).

You can permanently deactivate the use of cookies by Google by following the link below, downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de (https://support.google.com/ads/answer/7395996?hl=de)

Further information on Google Remarketing and the associated privacy policy can be found at: https://www.google.com/privacy/ads/ (https://www.google.com/privacy/ads/)

Use of the ADCELL partner program

We use the partner program "ADCELL" of Firstlead GmbH (Rosenfelder Str. 15-16, 10315 Berlin; "ADCELL").

ADCELL and we are jointly responsible for the collection of your data when integrating the service and the transmission of this data to ADCELL. The basis for this is an agreement between us and ADCELL on the joint processing of personal data. The agreement is available at https://www.adcell.de/datenverarbeitung (https://www.adcell.de/datenverarbeitung). We and ADCELL are then equally responsible for fulfilling the obligations under the GDPR, in particular for fulfilling the information obligations under Art. 13 and 14 GDPR and for granting the rights of those affected under Art. 15 - 21 GDPR.

If you click on an ad with a partner link, ADCELL will store a cookie for conversion tracking on your computer. The cookies serve the purpose of correct billing within the framework of the partner program by recording the success of an advertising medium. The cookies recognize that you have clicked on the ad. The origin of the order from the advertiser can be traced. ADCELL also uses so-called tracking pixels. These can be used to evaluate information such as visitor traffic on the pages.

The information generated by cookies and tracking pixels about the use of this website (including the IP address) and delivery of advertising formats is transferred to an ADCELL server and stored there. Among other things, ADCELL can recognize that the partner link on this website has been clicked. ADCELL can pass this (anonymized) information on to contractual partners under certain circumstances, but data such as the IP address is not merged with other stored data.

The processing of your personal data is based on Art. 6 para. 1 lit.f GDPR due to our overriding legitimate interest in measuring the success of partner advertising and the associated correct billing of commissions within the framework of the partner program. You have the right to object to the processing of personal data concerning you at any time for reasons related to your particular situation.

You can track ADCELL here https://www.adcell.de/datenschutz(https://www.adcell.de/datenschutz). You will then not be included in the conversion tracking statistics.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

Plug-ins and Others

Using Google Tag Manager

We use the Google Tag Manager of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.

This application manages JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular. The data processing serves the purpose of needs-based design and optimization of our website.

The Google Tag Manager itself does not store cookies, nor does it process personal data. However, it does enable the triggering of additional tags that can collect and process personal data.

For more information on terms of use and privacy policy, please see here(https://www.google.com/intl/de/tagmanager/use-policy.html).

Use of social plug-ins via "Shariff"

We use social network plug-ins on our website. To ensure that you retain control over your data, we use the privacy-safe "Shariff" buttons.

Without your express consent, no links will be established to the social network servers and consequently no data will be transmitted.

"Shariff" is a development by the specialists at the computer magazine c't. It enables more privacy on the Internet and replaces the usual "Share" buttons on social networks. You can find more information about the Shariff project here https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html(https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html).

When you click on the buttons, a pop-up window appears in which you can log in to the respective provider using your data. Only after you have actively logged in will a direct connection to the social networks be established.

By logging in, you consent to the transfer of your data to the respective social media provider. This includes, among other things, your IP address and information about which of our pages you have visited. If you are connected to one or more of your social network accounts at the same time, the information collected will also be assigned to your corresponding profiles. You can only prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons. The social networks named below are integrated using the "Shariff" function.

Further information on the scope and purpose of the collection and use of data as well as your rights and options for protecting your privacy can be found in the linked data protection notices of the providers.

Facebook of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland):

https://www.facebook.com/policy.php (https://www.facebook.com/policy.php)

Instagram of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland) https://help.instagram.com/155833707900388 (https://help.instagram.com/155833707900388).

LinkedIn from LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA)

https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy(https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy)

Your data may be transferred to the USA. There is no adequacy decision from the EU Commission for the USA.

Pinterest from Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA)

https://policy.pinterest.com/de/privacy-policy (https://policy.pinterest.com/de/privacy-policy)

Your data may be transferred to the USA. There is no adequacy decision from the EU Commission for the USA.

Twitter from Twitter Inc. (1355 Market Street, Suite 900, San Francisco, CA 94107, USA):

https://twitter.com/privacy (https://twitter.com/privacy)

Your data may be transferred to the USA. There is no adequacy decision from the EU Commission for the USA.

Hakuna product protection

When you take out insurance cover, we provide Hakuna with your personal data required for contract execution during the checkout process (application data). Hakuna processes this data to the extent that it is necessary for the conclusion and implementation of the insurance contract. In addition, insurance data such as customer number, sum insured, insurance period and premium (contract data) and, if necessary, bank details, invoices, information from a third party (e.g. a repair service provider) and your information on the damage (service data) are processed and stored.

The processing is carried out to provide your insurance cover in accordance with Art. 6 Para. 1 lit. b GDPR based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR. Hakuna also processes your data in order to protect the legitimate interests of Hakuna or third parties (e.g. to ensure IT security, prevent criminal offenses) in accordance with Art. 6 Para. 1 lit. f GDPR or to fulfill legal obligations (e.g. supervisory requirements, retention obligations) in accordance with Art. 6 Para. 1 lit. c GDPR.

Use of Google reCAPTCHA

We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The query serves the purpose of distinguishing between input by a human and automated, machine processing. For this purpose, your input is transmitted to Google and used there.In addition, the IP address and any other data required by Google for the reCAPTCHA service are transferred to Google. This data is processed by Google within the European Union and may also be transferred to the servers of Google LLC in the USA. There is no adequacy decision from the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks(https://policies.google.com/privacy/frameworks).

Your personal data is processed on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in protecting our website from automated spying, misuse and SPAM. You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) (f) GDPR, for reasons related to your particular situation.

Further information about Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html (https://www.google.com/recaptcha/intro/android.html) as well as https://www.google.com/privacy (https://www.google.com/privacy).

Rights of data subjects and storage period

duration of storage

After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law retention periods, and then deleted after the deadline has expired, unless you have consented to further processing and use.

rights of the data subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.

Furthermore, according to Art. 21 Para. 1 GDPR, you have the right to object to processing based on Art. 6 Para. 1 f GDPR and to processing for direct marketing purposes.

right to lodge a complaint with the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

right of objection

If the personal data processing listed here is based on our legitimate interest in accordance with Art. 6 (1) (f) GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.

Once you have objected, the processing of the data in question will be stopped unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If the personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After the objection has been made, we will stop processing the data concerned for direct marketing purposes.

last update: 05.10.2023

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